FAQs

Payments & Safety

Is my payment data safe with you? Is my payment data safe with you?

All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express, and Discover.

Do you accept online payments? Do you accept online payments?

Yes, we accept online payments. All payment processing and vital customer information is quick, easy, and secure.

Learn more about our store's safe checkout experience (powered by Shopify) here.

Where can I learn more about the payment and processing on your store? Where can I learn more about the payment and processing on your store?

For more insight, you may also want to read Shopify’s Terms of Service here or Privacy Statement here.

What forms of payment do you accept? What forms of payment do you accept?

We accept payments from major credit card companies like Visa, Mastercard, and American Express.

Shipping & Refund

How long does it take to get my products? How long does it take to get my products?

Once you have completed your purchase, you will be able to download your digital ebook from the checkout page.

Do you offer refunds? Do you offer refunds?

Digital Product Refund Policy:

Due to the nature of our products being digital downloads, we regret to inform you that we cannot accept any returns or offer refunds on purchases made through our store. Once a digital product has been purchased and downloaded, it is deemed non-returnable and non-refundable.

Exceptions:

In the rare event that you encounter an issue with accessing or downloading your purchased digital product, please contact our customer support team immediately. We will work diligently to assist you and resolve any technical issues promptly.